dataserv runs a fleet of GPS vehicles, these being deployed wherever possible in order to
take control of assets at the earliest opportunity. In addition to this fleet of vehicles dataserv
is able to subcontract part of its reverse logistic to approved third parties specialising in
reverse logistics.
These third parties can be engaged to collect on-site equipment across EMEA and transport
it to the designated destination, in country or trans-border.
All subcontractor licenses are checked. The transport of waste is carried out by specialist
carriers which are licensed on a national level.
The dataserv standard service level covers:
collection
dataserv arranges for pick-up and shipping
Logistics team contacts customer to schedule a pick-up
packaging of equipment (“program managed”)
dataserv arranges for packing of the equipment at customer site.
equipment to be consolidated on-site at a central location with pallet access to
an exit
customer pre-packed
customer arranges for packing of the equipment at customer site
equipment to be packed on pallets or in boxes consolidated on-site at a
central location with pallet access to an exit
drop-off services
customer arranges for packing of the equipment at customer site, as well as
the transportation of the equipment to our facility
depending on the country a single product return can also be arranged by a
pre-paid post label solution